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24/7 AI + live human dispatch
Platform features

Everything You Need to Answer, Qualify and Dispatch Every Lead

LeadsServe combines fast AI with real people so no call, chat or message goes unanswered, at 2 PM or 2 AM.

  • Website chat
  • Google LSA
  • Facebook Messenger
  • Instagram DMs
  • SMS text
  • Phone calls
What's included

Built for How Home Service Businesses Actually Work

Omnichannel lead ingestion

Every website chat, Google Local Services lead, Facebook and Instagram message, and SMS lands in one place and gets answered immediately.

  • Google LSA message & call sync
  • Facebook Messenger & Instagram DM inbox
  • Text-to-chat business number
  • Lightweight website chat widget

Trade-trained AI responder

The AI knows your services, service area, pricing rules and hours, and answers like an experienced CSR in seconds, day or night.

  • Answers pricing & availability questions
  • Collects address, issue and photos
  • Books appointments into open slots
  • Speaks naturally, never pushy

Live human dispatchers

When a situation needs a person, a US-based live agent takes over, calms the customer and connects your on-call tech.

  • 24/7/365 human backup (Pro & Enterprise)
  • Warm phone transfer to your tech
  • Emergency escalation scripts
  • Dedicated agent pod on Enterprise

Smart qualification rules

Only spend time on jobs you want. Set rules by zip code, job type, budget floor and urgency, and LeadsServe filters automatically.

  • Zip code & radius boundaries
  • Minimum budget filters
  • Job type & trade specialty
  • Urgency scoring

Instant dispatch alerts

Urgent leads ring your on-call tech by SMS, push notification and email at the same time, with the full lead summary attached.

  • On-call rotation schedules
  • SMS, email & push alerts
  • Lead summary & callback link
  • Escalation if no one responds

CRM & field software sync

Qualified leads and booked jobs flow straight into the software your team already uses, without retyping.

  • ServiceTitan, Jobber, Housecall Pro
  • Google Calendar
  • Zapier & custom webhooks
  • CSV exports

Recordings & AI summaries

Every call is recorded and transcribed, with a short AI summary so you can review a conversation in seconds.

  • Call recording & transcription
  • One-paragraph AI summaries
  • Full chat history per customer
  • Searchable lead history

ROI reporting

See exactly how many leads came in, how fast they were answered, how many were booked and what they were worth.

  • Response time tracking
  • Booked jobs & estimated value
  • After-hours revenue share
  • Channel performance
Field operational reality

Inside the LeadsServe Command Center

Everything your dispatchers need to see, approve or auto-pilot leads without checking multiple messaging apps.

Apex Heating & Cooling · Dispatch Desk Synced to ServiceTitan
24/7 agent on-call
Active threads (3)Filter by urgency
Mark Daniels (Denver Metro)HIGH PRIORITY

Furnace blowing cold air, 2° outside with infant in house.

LSA incoming callAI qualified in 11s
Jessica VanceESTIMATE

Whole-house heat pump replacement estimate requested.

Website chatAppt set: Oct 24, 2PM
Dave MillerROUTINE

Annual commercial furnace tune-up plan inquiry.

FB MessengerLead info saved

Mark Daniels · Furnace Outage

(303) 555-0194 · Denver, CO

Call Tech
Lead • via Google LSA
Help! Our furnace just stopped and the house is dropping below 55°. Do you have an emergency tech tonight?
LeadsServe AI • Instant
Yes, Mark! We have an on-call HVAC tech within 6 miles. The emergency diagnostic fee is $129. May I confirm your address and dispatch Jason now?
Lead
Yes please, the fee is fine. Send him right away.
Live dispatcher (Sarah) • 42s later
Confirmed! Jason is dispatched, ETA 32 minutes. He will text you when he's 5 minutes out.
EST. JOB: $1,400+DISPATCHED
Sent to Tech Jason R. via SMS

Illustrative example dashboard.

Stop losing missed revenue

Stop Losing $2,000+ Jobs to Voicemail. Try LeadsServe Risk-Free Today.

Capture every emergency call, evening chat and Google lead on autopilot. 14 days free, no contract lock-in.

  • 5-minute setup
  • No credit card required
  • Live US dispatch ready